At TS-campus, we strive to provide the best School ERP experience with a comprehensive set of features including admissions, student management, finance, exams, and AI-powered tools. If you are not satisfied with our service, we offer a limited refund policy under specific conditions.
We offer a 7-day refund window from the date of purchase or paid plan activation. If you request a refund within this period, you may be eligible for a full refund, subject to the conditions outlined below.
To request a refund, please contact our support team with your account details and reason for the request.
Once approved, refunds will be processed within 5–10 business days to the original payment method.
We encourage users to utilize any available trial period before making a purchase. The trial is designed to help you evaluate features like admissions, finance tracking, exams, storage, and AI tools before committing to a paid plan.
In rare cases of major technical issues or prolonged service downtime caused by us, refund requests may be considered beyond standard policy at our discretion.
We may update this refund policy from time to time. Any changes will be reflected on this page with an updated effective date.
If you have any questions regarding refunds, please contact us: