1. Information We Collect
TS-campus collects information to provide better services to all our users. We collect information in the following ways:
- School and institution information including name, address, contact details
- Student and staff data for educational management purposes
- User account information such as name, email, and WhatsApp phone number used for sign-in and password-reset OTP delivery
- Usage data and analytics to improve our platform
- Payment information for processing transactions
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our school management platform
- Process transactions and manage billing plans
- Communicate with you about updates, security alerts, and support
- Analyze usage patterns to enhance user experience
- Ensure data security and prevent fraud
3. Data Security
We use authentication and role-based access controls in the platform and take steps to protect personal information. Ask us for current details about hosting, encryption, backups, and data deletion before your school imports student records.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share information in the following circumstances:
- With your consent or at your direction
- With service providers who assist in operating our platform
- With Meta's WhatsApp service when you request a password-reset OTP; the WhatsApp phone number is used to deliver that message
- To comply with legal obligations or respond to lawful requests
- To protect the rights, property, or safety of TS-campus and our users
5. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data, subject to legal requirements
- Opt-out of marketing communications
- Export your data in a portable format
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account termination, we retain data as required by applicable laws and for legitimate business purposes.
7. Children's Privacy
Our platform is designed for educational institutions and may contain data about children under 13. We process this data only as directed by schools and educational institutions, who are responsible for obtaining proper consent where required.
8. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.
10. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
- Email: support@tscampus.com
- Phone: +919065310743
- Address: India